Pull Up n Go offers all riders a fastest route guarantee
This guarantees you will only pay for the fastest route to your destination. If your driver for whatever reason has taken a less direct more expensive route, then Pull Up n Go will refund the difference.
Pull Up n Go fares provided are estimates only and do not perpetrate or reflect variations due to promotions, discounts, tolls, delays in traffic or any other contributing factors. You agree to pay the fare estimate shown prior to booking in-app. These fares reflect on-demand bookings only. Minimum fares may apply. Actual fares may vary without notice. If you change your destination during your trip or request an alternate route, your fare may vary in comparison to the estimated rates provided on this page.
For more details regarding this policy, please read our Terms and Conditions.